Brian

Brian's journey in IT began long before his professional career. As a "technology-obsessed kid" who loved dismantling gadgets, his enthusiasm for cutting-edge innovations has been a lifelong passion. This curiosity evolved into a career spanning over three decades at industry giants like IBM and CGI, where Brian has navigated a diverse IT landscape.

His expertise spans from service desks to data centers, encompassing help desk operations, support roles, and project leadership. Throughout his career, Brian has maintained a distinctly client-centric approach. He believes in empowering clients through education, breaking down complex technical concepts into easily digestible information. This philosophy not only solves immediate problems but also builds client confidence and fosters strong, lasting relationships.

Information management is central to Brian's team strategy. He promotes open collaboration, ensuring all team members stay informed about client interactions and resolutions. This unified approach enhances overall customer service and satisfaction.

When not immersed in IT, you might find Brian on the ski slopes, indulging in a pursuit that mirrors his professional life in its blend of technical skill and adaptability.